The first helps you verify who we are: Your Personal Image is a security feature that lets you verify that you are logging in to our legitimate site, and not an imitation site designed by a criminal. From now on, whenever you log in, your Personal image and the name you gave it will be displayed. Once you verify that your image and name are correct, you may enter your password and access your account. If you do not see your Personal Image, do not enter your password. First, verify your User ID. If your Personal Image still does not match, contact us immediately.
After entering your password, if anything out of the ordinary is detected, we will ask you a few additional security questions to verify your identity. These are questions that you will establish, so answering them should only take a moment. However, someone trying to gain unauthorized access to your account would be stopped, even if they had your ID and password.
Additional security features are in place to detect unusual activity and prompt you to validate it. However, you won’t see these until the system learns your typical behaviors. Even then, you may never encounter them.